Terms of Service

Last updated: January 31, 2026
Company Name: Zhijiang Changyi Gang Trading Co., Ltd.
Address: A3772 Workstation, No. 30 Jinshi Road, Dongzhen Town, Zhijiang City, Yichang City, Hubei Province, China
Legal Representative: Yang Jing
Unified Social Credit Code: 91420583MAK59M3X6C

Raymutoj Terms of Service

Scope of Application:
These terms apply to Raymutoj's beauty, personal care, and apparel business operations in the United States, and are intended for all users.

Customer Service Contact Information:
Email: service@raymutoj.com
Phone: 19266768964

Customer Service Hours:
Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

I. Orders and Shipment

• You may request to edit or modify your order information within 12 hours of placing the order. No modifications will be allowed after this period.

• Orders with available stock are typically shipped within 1-2 business days (excluding weekends and holidays). The expected delivery time is 5-7 business days.

• Orders become effective once submitted and paid for. We reserve the right to cancel orders in the event of stock shortages, pricing errors, or other issues.

II. User Obligations

• You must provide accurate and truthful shipping information when placing an order. The user will bear responsibility for any delivery failures or delays caused by incorrect information.

• You may not use the platform for illegal activities, infringe upon others’ rights, or engage in malicious ordering practices that disrupt normal business operations.

III. Services and After-Sales Support

• We provide shipping, delivery, and basic after-sales support in accordance with publicly available standards. Specific warranty, return, and exchange policies are governed by the corresponding special policies.

• Delivery delays caused by logistics, weather, customs, or other uncontrollable factors will be assisted by us, but we do not assume responsibility for additional compensation.

IV. Other Terms

• These terms are governed by the relevant laws and regulations of the United States. We may update them as necessary based on business adjustments, and the updated terms will be published on the platform. Continued use of the service will be considered acceptance of the revised terms.

• If you have any questions, complaints, or disputes regarding the service, you may contact us via the customer service channels. If an agreement cannot be reached, the matter may be submitted to the relevant jurisdiction in the United States for resolution.