Payment Policy

Last updated: January 31, 2026
Company Name: Zhijiang Changyi Gang Trading Co., Ltd.
Address: A3772 Workstation, No. 30 Jinshi Road, Dongzhen Town, Zhijiang City, Yichang City, Hubei Province, China
Legal Representative: Yang Jing
Unified Social Credit Code: 91420583MAK59M3X6C

Raymutoj Payment Policy

Thank you for choosing Raymutoj products and services! This policy outlines the payment rules for beauty, personal care, and apparel products in the United States, ensuring the security and protection of your payments and legal rights. If you have any questions, please contact customer service using the details below.

Customer Service Contact Information:
Email: service@raymutoj.com
Phone: 19266768964

Customer Service Hours:
Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

Order Basic Information:
You can request to edit or modify your order information (such as shipping address, product specifications, etc.) within 12 hours after placing the order. Orders in stock are usually shipped within 1-2 business days (excluding weekends and U.S. public holidays), and the actual delivery time is 5-7 business days.

I. Pricing and Tax Information

1. Product Pricing:
   All product prices displayed on the website are final prices, including applicable taxes in the United States (such as sales tax). You will not need to pay additional domestic taxes.

2. Customs Duties:
   Customs duties are strictly based on the regulations of your location (outside the contiguous U.S.). If your shipping address is outside the 48 contiguous U.S. states (such as Alaska, Hawaii, U.S. territories, APO/FPO addresses), import duties may apply, and these costs will be borne by you. The specific amount will depend on local customs determination.

II. Supported Payment Methods

To facilitate your transaction, we offer various secure and convenient payment methods, covering major credit cards and third-party payment platforms, including:

1. Credit Card Payments:
   We support American Express, Mastercard, and VISA. Please ensure that you enter the correct card number, expiration date, and security code during payment.

2. Third-Party Payments:
   We support PayPal, which allows you to complete the payment using your linked bank card or PayPal balance, relying on PayPal's global secure payment system to ensure transaction security.

3. Installment Payments:
   We support Klarna’s installment payment service. As a global leading financial technology platform, Klarna offers flexible installment plans. You can choose the number of installments during the payment process based on your needs. The approval is fast and the process is simple, with no hidden fees.
   
   

III. Payment Security Assurance

We prioritize payment security and implement multiple technologies and collaborations to safeguard your payment and financial information:

1. Encryption Technology Protection:
   We use bank-level data encryption technology to encrypt and transmit your payment information (such as credit card numbers, personal information, etc.) throughout the process, preventing theft or tampering, ensuring the confidentiality and integrity of payment data.

2. Collaboration with Authoritative Payment Institutions:
   All payment methods are directly partnered with international authoritative payment institutions (such as American Express, Mastercard, VISA, PayPal, Klarna, etc.). These partners have mature risk control systems and security certification mechanisms to monitor transactions in real-time and effectively intercept abnormal transactions.

3. No Information Retention Commitment:
   We do not retain your full payment card information. All payment-related data is managed by our partnered payment institutions, reducing the risk of information leakage from the source.

4. Real-Time Transaction Verification:
   During the payment process, additional verification may be triggered by the payment institution (such as SMS verification codes, dynamic app passwords, etc.). Please cooperate with the verification to ensure the transaction is initiated by you, further enhancing payment security.

IV. Payment-Related Notes

1. Payment Deadline:
   Please complete payment within 24 hours after placing your order. Orders not paid within this time frame will be automatically canceled. Please pay attention to this time window.

2. Handling Payment Failures:
   If you encounter a payment failure, please first check whether your payment information is correct, your account balance is sufficient, or your card is in good standing. If the issue persists, please contact customer service for assistance.

3. Order Confirmation:
   Once payment is successfully processed, we will immediately send an order confirmation email to your registered email address. If you do not receive the email, please check your spam folder, or contact customer service to verify the order status.