Last updated: January 31, 2026
Company Name: Zhijiang Changyi Gang Trading Co., Ltd.
Address: A3772 Workstation, No. 30 Jinshi Road, Dongzhen Town, Zhijiang City, Yichang City, Hubei Province, China
Legal Representative: Yang Jing
Unified Social Credit Code: 91420583MAK59M3X6C
As a beauty, personal care, and apparel brand deeply rooted in the U.S. market, we’ve always aimed to bring high-quality products and a stress-free shopping experience to everyone. Today’s blog is here to answer the most common questions during your shopping journey, helping you avoid any small pitfalls and shop to your heart’s content~
✨ Key Point First: Transparent Pricing, No Hidden Costs!
We know many of you might worry about “additional fees beyond the listed price” when shopping. But with Raymutoj, you don’t need to have that concern! All the prices of our products are final, and they already include relevant taxes in the U.S. (like sales tax). This means that the price you see is exactly what you pay—no unexpected domestic taxes popping up, ensuring a clear and transparent shopping experience.
However, a small note about customs duties: If your delivery address is outside the U.S., customs duties will follow the local policy. The exact cost will be determined by the local customs authorities. If you have any questions about this, feel free to contact our customer service team in advance!
🚀 How soon will you receive your items after placing an order? Check out our shipping timeline here!
Once you’ve bought your favorite products, the most exciting part is getting them in your hands quickly! Here’s what you need to know about our shipping and delivery times:
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For in-stock orders, we will ship them within 1-2 business days (excluding weekends and U.S. public holidays). We won’t make you wait too long!
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After shipping, the expected delivery time is about 5-7 business days. It may vary slightly depending on your shipping address, but you can track your order status after placing the order.
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A reminder: If you realize that there’s an error in your shipping address or want to change the product specifications, make sure to contact our customer service within 12 hours of placing the order! After that, the order can’t be modified, so double-check your information after placing the order!
💬 Got any questions? Reach out to us anytime! Our customer service team is on standby.
If you run into any issues during your shopping experience, don’t worry! Our customer service team is always here for you:
📩 Customer Service Email: service@raymutoj.com
📞 Customer Service Phone: 19266768964
Our working hours are Monday to Friday, from 9 AM to 6 PM (UTC+8:00). Whether you have questions about products, need to check your order status, or have after-sales concerns, feel free to contact us using the methods above. We take every request seriously and will do our best to resolve any issues for you!
💖 Lastly, we want to say: Your trust is our motivation to keep moving forward.
From selecting products to packaging, from shipping to after-sales, we put care into every step. As many of you have said, good products, like good people, are loved at first sight and bring peace of mind over time. We hope that Raymutoj products will give you that sense of quality, and that our shopping process will make you feel the thoughtfulness of our service.
Every order is a warm encounter for us. In the future, we’ll continue to bring you more high-quality beauty, personal care, and apparel products, living up to your trust.
If you have any other questions, feel free to leave a comment below! We hope you find your perfect items at Raymutoj and enjoy a wonderful shopping experience~ 💕